Privacy Policy

PRIVACY POLICY – BAY DRYER VENT

At Bay Dryer Vent, your privacy is important to us. We are committed to protecting your personal information and ensuring transparency in how it is used.

INFORMATION WE COLLECT

We may collect the following information:

Name
Phone number
Email address
Service address
Details related to your service request

This information is collected when you:

Call us
Submit a form on our website
Request an estimate
Schedule service

HOW WE USE YOUR INFORMATION

We use your information to:

Schedule and confirm appointments
Provide service updates
Respond to inquiries
Deliver customer support
Send appointment reminders and service notifications via SMS

MOBILE MESSAGING (SMS)

If you provide your mobile phone number and opt in through our website booking form or other written consent method, you agree to receive text messages from Bay Dryer Vent related to:

Appointment scheduling
Appointment reminders
Service updates
Customer support

Message frequency varies depending on your interaction with our services.

Message and data rates may apply.

Consent is not a condition of purchase.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us at [email protected] or (925) 332-1088.

Carriers are not liable for delayed or undelivered messages.

INFORMATION SHARING

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

We may share limited information with service providers who assist us in operating our business (such as scheduling or communication platforms), solely as necessary to provide services.

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

We may use cookies and similar tracking technologies to improve website functionality and user experience. Users may adjust browser settings to refuse cookies.